So, did you see The Who perform last night on the Superbowl? We are big Who fans around here, so we were beyond delighted to hear that the Superbowl Mashup medley they performed would be available to to download for play on Rockband. We immediately tried to download this awesome medley after the game and encountered an error code. The code sends you to Nintendo's website where you can look up error codes and discovered this was an issue with Wii Shop issue and it suggested waiting a few hours and trying again. That's exactly what we did, trying again this morning. It still wouldn't wortk, so we called Nintendo's customer service as the website suggested. The lady we talked to was nice but had to refer us to someone else to troubleshoot the problem. I was impressed that the "troubleshooter" called us back in less than 30 minutes. But, he determined this was not a Nintendo issue, but an EA Games issue and sent us off with their number. Guess what? EA says it's a Nintendo issue. We've spent the better part of two hours trying to get this straightened out. We spent $2 on a song that it says we've purchased, but won't actually download and play.
I feel like the kid going from parent to parent with the same question! Ugh! After pursuing the Rockband message boards, it seems we are not the only ones with this problem. But it also seems that everyone is getting a different explanation from SD card problems to credit card authorizations. I really think that since the error code implies this is a Wii Shop issue, that Nintendo needs to get it fixed and fast. Hopefully we will hunt down the right person to talk to and Won't Get Fooled Again!
